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BACKGROUND  
Years of armed conflict and war have taken a heavy toll on Cambodian People. With thousands displaced from fleeing the fighting or forced to relocate to other areas of the country, many families have been separated for more than 20 years.

The Cambodian Red Cross is working hard to reunite families torn apart from the war with relatives living in other parts of the country or abroad to re-establish or maintain contact.

In 1988, the Cambodian Government authorized the Cambodian Red Cross (CRC) to establish a tracing service with the aim of helping families dispersed by years of conflict. In the same year, negotiations were held between ICRC and CRC regarding active support role of the ICRC in order to found such a service.

In 2001, The Tracing and Mailing Service was fully integrated into the structure of the CRC NHQ and provincial level. The Tracing and Mailing Services is a program operating through a bilateral agreement between CRC and the ICRC Regional Office in Bangkok.

It assumes responsibilities as part of the international network of Red Cross/ Red Crescent tracing services and ensures the collection/distribution of RC messages and the treatment of Tracing Requests.

After three years of full integration, the CRC Tracing and Mailing service continues to ensure effective tracing and mailing activities for the entire population of Cambodia and has so far located 672 people (164 cases have been successfully solved in the last 3 years), with 129 cases still pending both domestically and abroad.

OBJECTIVES
The CRC Tracing Service responds in an effective and efficient manner from and for family members abroad with whom contact was lost due to years of conflict in Cambodia.
CRC Tracing Service organizes reunifications wherever appropriate and upon request.






NETWORK
The Tracing and Mailing Service covers all of Cambodia, with a network of 24 branches set up throughout the country. In each branch, tracing agents visit different areas or villages to either locate the persons sought or to deliver RCM, and also collect RCM/ NTR (?) from the local population, who, due to financial constraints, could not afford to go back to their native village or to trace back their family members.

As well as this, local tracing agents carry out collection and distribution of RCM from / to prisoners in detention centers throughout the country. During 2003, more than 19, 082 RCM were exchanged within Cambodia and abroad, of which, 8 948 were collected / distributed throughout 24 prisons across Cambodia.


CONSTRAINTS

Sitting at the Tracing Office in Phnom Penh,
in October 2004, Mrs Chan Sophan is reuntited
with her son Mr Vicq Jean - Charles after 30 years.
The CRC Tracing and Message Service has ensured efficient and effective tracing and mailing services for the entire population of Cambodia, including the population residing in previously inaccessible areas, as well as prisoners/detainees.


Although Cambodia has developed in the last few years, the postage service and the information flow in the community is still difficult. There are many tracing requests still open and the number of Red Cross messages is still high, especially in the Northwest.

There is a need to support the tracing service and the Red Cross message unit to help recruit families of those who lost their members during the war and armed conflicts which governed more than three decades.
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·  Since starting, 8, 884 cases have been reported and 26, 856 people have been found, with 5, 291 cases successfully solved.

· In 2003 129 cases were reported.

· In 2003 131 people were found, with 39 cases successfully solved.

· Difficulties tracers face include lack of family information including names, place of birth etc, as many of the enquirers were often less than 10 years old at the time of separation. For other cases, the information given regarding the last known address was as old as 20 years or more.

 

Tracing Agent delivering a letter to Chhuon Yoda (Koh Kong Province) from her family in Switzerland.


A loving reunion after 38 years of being seperated. Cecile Suon Sna Maltere, a French women of Cambodian origin finally finds her mother.


Tracing agent delivering a message from T5 Prison in Kompong Cham to a family in Kampot.

Related Links:
Tracing Feature Story